PRIVACY POLICY

Who we are

Ortiz Studio ("we", "us", "our") operates this website at ortizstudio.net

What information we collect

When you place an order, we collect: name, shipping address, email address, and payment information (processed securely by our payment provider — we do not store your card details).

How we use your information

To process and fulfill your order (necessary to perform our contract with you)
To communicate with you about your order status (necessary to perform our contract with you)
To keep records as required by Swedish accounting law (legal obligation)
To show and measure ads, if you accept marketing cookies (your consent)

Who we share it with

We share only the information necessary to deliver your order (name, shipping address and, where required for delivery, email or phone number) with:

our fulfillment partner in Italy, which packs and ships your order
the shipping carrier delivering your parcel
our website and payment providers, which process your order and payment

All partners process your data within the EU. We do not sell your personal data to third parties.

Your rights (GDPR)

You have the right to access, correct, or request deletion of your personal data. Contact us at contact@ortizstudio.net to exercise these rights.

Data retention

We retain order information as required by Swedish accounting law (generally 7 years for financial records).

Cookies

We use necessary cookies to make the website work. With your consent, we also use analytics and marketing cookies, including the Meta Pixel, to measure and improve our advertising. You can change your cookie preferences at any time via the cookie banner on our website.